Your billing settings in Skrapp.io consolidate all essential information related to your subscription, past transactions, and invoices. This centralized section allows you to easily manage and review your financial details associated with Skrapp.io.
1) Access Billing Settings
Login to Skrapp, click your name in the top-right corner, select Settings
On the Settings tabbed navigation, click on Billing
Once you select "Billing," you can view and manage all your billing-related information, including current subscription details, previous purchase records, and copies of your invoices.
Your billing settings will show two tabs: 'Subscription' and 'Invoices'.
2) Subscription Tab
Case 1: Active subscription
Click on the 'Subscription' tab to find details about your current subscription. You current plan information, upgrade plan recommendations and option to manage your subscription are displayed.
If you have a premium account with an active subscription, clicking on manage subscription will show:
- Your current active subscription.
- Your recurring billing amount and subscription cycle (Monthly or Yearly).
- The volume of credits per billing cycle is supported on the plan.
- Your renewal date.
- The payment detail update option.
- The subscription cancellation option.
Case 2: No active subscription
If you read the message "You do not have any active recurring subscription" instead, then it means one of the following:
- Your subscription has been canceled.
- You are a Team Member and not a Team Manager and thus do not have access to the billing settings.
- You're account is subscribed to the Free plan only.
Also, you can view our recommended plans to upgrade to a paid user.
Need help or have questions? Email us at support@skrapp.io.
Comments
5 comments
This was the problem I encountered when I tried to make payment and upgrade my skrapp account
It says "Checkout is currently unavailable, retry later." whenever i try to upgrade my plan
How do i solve this ?
I was billed twice for the same subscription. I would like to have the second charge reversed. How do I accomplish that. Also, my payment did not increase my "search credits" which is why I have two billings as I did not think the first time went through. In the past, when I have paid for a subscription the search credits were immediately increased.
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