In this article, we'll walk you through the steps of deleting a team member or team members from Team Settings on Skrapp.
You can delete your Team Members at any time. This will put them back on the Free Plan and they will not have access to your shared balance anymore or to the premium features.
The deleted Team Members will still hold on to any lists or leads they have previously saved. To delete a member:
- Go to your Team settings.
- Locate the member you want to take out of your team.
- Click on the "Delete" button next to their email.
- A confirmation modal will popup, click “Yes, Delete” to delete team member
To learn more about how credits are used among team members, you can refer to the following article: How Does a Team Use Email Search and Verification Credits?
FAQ’s
Q: Can members of the same team access each other's lists?
A: No, the lists created are private to every team member, no one besides them can view or edit them.
Q: My colleague holds a premium account, can I add them to my team?
A: No, only users with free plans can be added to your team. However, please feel free to reach out to our support center to arrange the matter.
Q: What happens if I delete a Team Member from my team?
A: When you delete a member from your team, they are downgraded to the Free Plan and lose all their premium feature accesses. They will however keep all the lists and leads they have saved up to that moment.
Need help or have questions? Email us at support@skrapp.io.
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